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you will find our Parent Information Booklet along with links to
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Waiting
List form
(approx 1 minute to download depending on your connection).
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Our
Mission Statement
To provide
high quality care and learning experiences for all children in a
stimulating, safe and nurturing environment, working in partnership
with families and our diverse community.
Table of Contents:
PHILOSOPHY

Early
Childhood Professionals
CENTRE
AIMS
WELCOME
PRIORITY
OF ACCESS guidelines
FEES
CHILD
CARE BENEFIT
LATE
FEE
NOTICE
OF WITHDRAWAL OF A CHILD FROM OUR CENTRE
ALLOWABLE
ABSENCES
bEHAVIOUR
GUIDANCE & MANAGEMENT
CHILDREN'S
CELEBRATIONS 
CULTURAL
CELEBRATIONS
NEWSLETTER
WHAT
TO BRING FOR YOUR CHILD
CLOTHING
WHEN
YOU ARRIVE and DEPART
WORKING
TOWARDS BETTER SEPARATION AT DAYCARE FOR YOU AND YOUR CHILD
WAYS
TO EASE THE TRANSITION FROM HOME TO DAYCARE
WHAT
HAPPENS DURING THE DAY / THE PROGRAM
SAFETY
PRACTICES AND PROCEDURES
ACCIDENTS
AND FIRST AID
ILLNESS
AND infectious DISEASES 
IMMUNISATION
OPEN
DOOR POLICY
EVALUATION
A
FINAL WORD
PHILOSOPHY
Date Reviewed:
September 2005, July 2006, March 2007, February 2008, March
2009
Date Adopted:
Monday 29th June 2009
Date of Next Review:
March 2010
The
Child
We believe
play is fundamental in discovering each individual’s abilities
and interests; therefore we strive to foster within each child the
belief that each is capable, independent, unique and intelligent.
Families
We believe
all experiences which are communicated through the child are a direct
result of relationships with families therefore we agree with the
research that families are the most important teacher in the child’s
life.
We value
the differences within all families, and embrace the gifts each
family brings to our overall centre community.
The
Environment
We believe
it is essential to provide environments both indoors and outdoors
which are welcoming, nurturing, and inclusive. We endeavour to create
learning spaces that are exciting, beautiful, infused with natural
materials that inspire spontaneity, collaboration and relationships.
The environment is a tool for children to communicate their ideas,
interests and experiences.
The
Program
We believe
the program is a powerful method of communication between children,
staff and families. It is a reflection of our learning community
and the individuals that are apart of it.
We believe
documentation is an important part of this process, through written
word, photographs, parent comment and the child’s work we
are able to visually represent and celebrate the knowledge children
construct.
Early Childhood Professionals
As early
childhood professionals we act as a link between children, families,
colleagues, and the wider community. We advocate for all children,
promoting the vital role that we and early childhood plays in relation
to life long learning.
As professionals,
we believe research, innovation, collaboration, and teamwork are
the key qualities that reflect our commitment to the early childhood
profession.
We see
our role as a designer of environments, a facilitator of relationships
that both supports and empowers all children, and inspires their
quest for knowledge.
CENTRE
AIMS
Date Reviewed:
September 2005, July 2006, March 2007, February 2008, March
2009
Date Adopted:
Monday 29th June 2009
Date of Next Review:
March 2010
The
Child
We aim
to learn with the child and to discover their interests and skills
through daily interactions. 
We aim
to portray an image of the child that views the child as capable,
independent, unique, intelligent and that each child is an individual
with their own diverse socio/cultural life experiences.
Families
We aim
to reflect the practices of all families, regardless of ability,
cultural, socio economic and diverse backgrounds.
We aim
to collect feedback from families regularly and to work in partnerships
with families and the community.
We aim
to communicate effectively with families through a variety of mediums.

We aim
to establish a Parent Management Committee every year.
We aim
to provide social events throughout the year where families can
interact and support each other.
We aim
to empower families to be actively involved in the centre’s
program.
The
Environment
We aim
to provide and optimum learning environment, which encourages children’s
thinking and exploration.
We aim
to provide an environment fused with natural materials that represent
the natural world we live in.
We aim
to provide an environment which is well maintained, secure and safe.
We aim
to provide a home like environment where children feel comfortable
and relaxed.
We aim
to create an environment that embraces the changing needs of the
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We aim
to create an environment that embraces spontaneous learning, collaboration,
co-operation and teamwork.
We aim to provide an environment
that encourages healthy eating habits and an active lifestyle.
The
Program
We aim
to use the program and our practices as an extension of learning,
which encourages the children to be leaders of it and their parents
and families to be apart of it.
We aim
to provide a program that embraces spontaneous learning and supports
children’s interests, thus extending children’s self
confidence and independence.
We aim
to provide a program that is continually evolving and changing as
the needs of children change.
We aim
to regularly evaluate the centre’s program and gain feedback
from families.
We aim
to provide detailed portfolios which reflect the uniqueness of children
as individuals and their strengths and interests.
We aim
to provide a program that reflects the cultural beliefs of the families
attending the centre.
Early
Childhood Professionals
We aim
as teachers to be a co-constructor of knowledge working in conjunction
with everyone who is apart of the child’s life.
We aim
to provide career path opportunities for staff within the Early
Childhood Field.
We aim
to provide regularly professional training development opportunities
for staff, supporting their interests and encouraging further development
of their skills.
We aim
to provide traineeship opportunities for staff within the centre
environment. 
We aim
to subscribe to many early childhood journals and magazines to ensure
staff stay update with current practices.
We aim
to work in partnerships with families and other associated professionals
to provide environments, programs and learning experiences which
are inclusive of the child’s strengths, interests, abilities
and needs.
We aim
to work as a cohesive team communicating effectively and supporting
one another.
We aim
to embrace healthy eating habits and active lifestyles, providing
positive role models for children and their families.
WELCOME
Welcome
to Warners Bay Early Learning and Care Centre. We hope you enjoy
your time with us at the centre.
Warners
Bay Early Learning and Care Centre Inc is a non-profit Community
Based Centre established in 1990 providing over 20 years of high
quality care and education. 
The centre
is managed by the Director and a Parent Management Committee that
is elected by the parent members of the Warners Bay Early Learning
and Care Centre Inc. Association. The Management Committee and interested
parents meet monthly on the last Monday of the month. Everyone is
welcome to attend to give their own opinions or suggestions to assist
in maintaining a high quality service.
We are
a 51 place Child Care Centre, catering for children aged 6 weeks
old to 5 years. The centre has three rooms:
The Nursery Room 0-2
years – 10 children.
The Dreamtime Room (Toddler
Room 2-3 years) – 16 children.
The
Preschool Room 3-5 years – 25 children.
We care
for and educate the children in a relaxed, homelike, safe and secure
setting with many qualified and experienced teachers. 
Hours
of operation: 7.30 - 6.00pm Monday to Friday. The Centre
is closed on Public Holidays and for two weeks over the Christmas
period - no fees are charged during these periods.
The Centre
employs the following qualified and experienced staff:
3 X University Trained
Teachers
6 X TAFE Trained Teachers
– Diploma in Children’s Services
2 X Childcare Assistants
– Certificate 111 in Children’s Services
3 X Trainees
1 X Cook
1 X Cleaner 
1 X Administrative Assistant
- Diploma of Business
The Centre
also provides training and work experience for students from the
local University, T.A.F.E Colleges, work for the dole programs and
High Schools.
ACCREDITATION
Our Centre
currently participates in the "Quality Improvement and Accreditation
System" which was introduced by the Federal Government and
is currently administered by the National Childcare Accreditation
Council.
This system
is a process in which Long Day Care Centres can continually evaluate
their service in order to improve the quality of the service. There
are seven quality areas. These are:
1. Staff Relationships with Children and Peers
2. Partnerships with
Families
3. Programming and Evaluation
4. Children’s
Experiences and Learning
5. Protective care and
Safety
6. Health, Nutrition
and Wellbeing
7. Managing to Support
Quality
This system
ensures you of the highest quality care for your children.
We are
proud to inform you that the centre was accredited in 2007 and received
a High Quality rating in all areas under this System.
This is the highest rating available.
PRIORITY OF ACCESS GUIDELINES
The Federal
Government has set priority of access guidelines, which the Centre
must abide by to receive funding.
Places
at our Centre are filled, from the Waiting List in the following
order, according to the Priority of Access Guidelines:
1. Child at risk
2. Working Parents,
Parents Seeking employment or Students Non-working parents.
3. If you are a non-working
parent and a working parent requests care then you may be asked
to give up your child's place or swap a day. The centre is required
to notify families 14 days in advance if this is to occur.
EMERGENCY
CARE
Sometimes
a family may need emergency care in addition to their child’s
regular day care attendance. This can be arranged with the Administrative
Assistant or Director providing a vacancy exists at the time of
need.
Please
notify the centre if your child will be absent or please give the
centre as much notice as possible if an extra day is needed and
we will do our best to accommodate your needs.
FEES
The daily
fees from July 2011 are:
Nursery
Room - $74.00
Toddler
Room - $74.00
Preschool
Room - $74.00
The fees
are subject to change after consultation with the Management Committee.
CHILD
CARE BENEFIT
Child
Care Benefit is available at the centre to assist families with
fee payments. 
Forms
are distributed on enrolment and must be filled out by families
and taken to your nearest Centrelink Office for processing or you
can phone the Family Assistance Office on
13 6150.
AS FEES
& SUBSIDIES ARE SUBJECT TO INCOME LEVELS WE MAY NOT BE ABLE
TO CALCULATE YOUR EXACT FEE UNTIL WE RECEIVE NOTIFICATION FROM the
FAO.
The Family
Assistance Office operates through Centrelink and is responsible
for payment of Child Care Benefit. You can choose two options:
1. To pay reduced fees. The Child Care
Benefit gap will be paid to the centre directly or
2.
To claim the Child Care Benefit as a lump sum payment at the end
of the financial year. This means you will be charged full fees
at the centre.
Payment
of new claim forms will only be granted for children with up to
date immunisation records. If you have any questions about Child
Care Benefit please speak to the Director or Administrative Assistant
at your enrolment meeting.
The centre
now claims family’s child care benefit rebates through the
online Child Care Management System (CCMS). Families
must be registered with the CCMS before the child start their care
at the centre. If your child/ren are not registered you will be
required to pay full fees until registration occurs. Families are
responsible for providing the correct information on the child/ren’s
enrolment form.
Child
Care Rebate
The Child
Care Rebate helps working families with the cost of child care.
The Child Care Rebate covers 50 per cent of out of pocket child
care expenses for approved child care up to the maximum legislative
amount per year per child in approved care.
From 1
July 2011, families are entitled to an option to receive their Child
Care Rebate either paid directly into their bank account, or as
a further fee reduction payment paid to their child care service
on their behalf or thefamily may decide to have their payments made
either quarterly or annually into their bank account.
CCB Approval
ID is: 1- 631- 3480 Organisation ID is:
1- 61G - 37
PAYMENT
OF FEES
Fees must
be paid a week in advance of care at all times.
On enrolment
at the centre a Security Deposit for your child must be paid. The
fee is $50 per day with a minimum payment of $100 due by the child’s
enrolment meeting. For example 5 days = $250. However should a family
change their mind about accepting the offered placement the holding
deposit is non-refundable.
No
offer of placement will be deemed accepted by the centre management
until the holding deposit has been paid.
This Security
Deposit is refundable upon your child withdrawing from the Centre
or it can be transferred into the next year of care or to siblings
attending the centre.
If a family's
fees falls behind by 2 weeks or more the family will be asked to
pay these outstanding fees immediately or their child's position
may be withdrawn and an account sent for any fees outstanding. If
fees remain outstanding by more then one month this matter will
be placed into the hands of our debt collector.
PLEASE
BE SURE TO KEEP YOUR FEES UP TO DATE TO AVOID LOSING YOUR CHILD'S
PLACE.
Families
experiencing difficulty in paying fees should contact the Director
immediately. Please do not wait for your child's place to be reviewed.
Please
pay your fees weekly. A receipt will be issued each time a payment
is made and a statement of account is issued monthly.
We apologise
for our inability to give cash change. If you do not have the correct
money when paying your fees, any extra money you pay will be automatically
credited to your account. We also accept cheques and EFTPOS is available.
Fees are
charged for any days that your child is absent. For example holidays
or sick days. Fees are not charged for Public Holidays or closure
periods.
Feel free
to contact the Administrative Assistant between 7:30am – 3:30pm
Monday to Friday to inquire about your family’s account.
LATE
FEE
Opening
and closing times for the Centre are very strict due to licensing
and staffing regulations.
On the
first occasion a child/ren is picked up after 6:00pm a written warning
will be given to the family in question.
On subsequent occasions
a late fee will be charged: $10.00 within the first
five minutes, $20.00 within the next five minutes
and $20.00 for each five minute block after. For
exam ple
two minutes late will cost $10.00 or seven minutes late will cost
$30.00.
This fee will be charged
each time your child is left at the centre after 6:00pm.
This fee is not included
in Child Care Benefit Scheme.
It is
the responsibility of the parent to notify the Centre if he/she
will be late and to organise alternative arrangements to have their
child/ren collected by 6.00pm.
NOTICE OF WITHDRAWAL OF A CHILD FROM OUR CENTRE
Four
weeks notice must be given in writing if you are withdrawing
your child from the centre or reducing your child’s days of
enrolment.
The centre
has a form to be completed for this purpose. Please discuss this
matter with either the Director or the Administrative Assistant
to arrange for this procedure to occur and finalise payment of fees.
ALLOWABLE
ABSENCES
Child
Care Benefit is paid for up to 42 Allowable Absence Days
per financial year across all approved long day care services, family
day care, in-home care services and specialised outside school hours
care services. Each child receives a new set of 42 Allowable Absences
at the beginning of each financial year. Allowable Absence days
can be taken for any reason (provided the day being claimed as an
absence is a day on which care would have otherwise been provided).
If a family is using another approved service, it is your responsibility
to inform the other service of any allowable absence taken. A statement
will be sent out quarterly showing the number of absences, dates
and tallies and the total of Allowable Absences for the year is
also shown on the account statements sent out to parents.
Child
Care Benefit is also payable to absences taken for the following
reasons: illness (with a medical certificate), non-immunisation,
rostered days off, rotating shifts, temporary closure of a school
or pupil-free day, public holidays, periods of local emergency,
shared care arrangements due to a court order, consent order or
parenting order and attendance at preschool.
Absence
days taken for the above reasons are called approved absence
days. There is no limit on the number of approved absence
days a child’s family may claim providing they are taken for
those specified reason stated above. If families are taking an Approved
Absence day, then supporting evidence, for example a doctor’s
certificate or court order must be provided to the centre.
BEHAVIOUR GUIDANCE & MANAGEMENT 
Staff
will ensure all children are well settled and safe at the centre
at all times. Staff will encourage and guide positive behaviours
in children by role modelling, providing positive feedback and redirecting
unsuitable behaviours.
Our Behaviour
Guidance & Management Policy outlines the strategies and techniques
used to deal with children’s behaviours.
Our expectations,
limits and behaviour guidance strategies are designed to instil
life long learning for children to reach their fullest potential.
Children will be involved in developing rules of acceptable behaviours
where appropriate.
At this
centre we always strive for positive behaviour guidance which:
- Does not damage a child’s self esteem
- Praises and acknowledges desirable behaviour
- Is expressed positively
- Gives simple explanations
- Is consistent
- Demonstrates that all children are respected, treated equally
and accepted as individuals
- Leads to self discipline
(See the
centre’s Behaviour Guidance & Management Policy for more
details.)
CHILDREN'S CELEBRATIONS
Birthdays
are special to everyone and even more so for young children. The
teachers and children want to share the joy of this special day
so you are welcome to send along some lollies (The Natural Confectionary
Co. brand only) to the centre. The centre has a special birthday
box where the children are able to blow out the candles and the
lollies are shared amongst all the children.
CULTURAL
CELEBRATIONS
Our centre
fosters an awareness and acceptance of cultural practises in our
daily program. The centre strives to embrace all cultures of children
attending the centre. Families attending the centre from diverse
cultural backgrounds are encouraged to share their traditional celebrations
and culture through participation, communication and providing the
centre with resources.
For example
Easter, Christmas, Divali, Hanukah and Ramadan are directed at the
children's level of development and are included in the program
where appropriate
(See the
centre’s Inclusion Policy for more details.)
WORKING
WITH CHILDREN WITH ADDITIONAL NEEDS
All
children have some special / additional
needs at some point of time in their development. These needs will
be addressed and planned for through the child’s individual
programs. If a child is presenting behaviours or developmental delays
that is of concern to both parents and staff than professional advice
will be obtained from the appropriate support agencies after obtaining
written permission from the child’s
family.
If
a child has a diagnosis or is undergoing assessment procedures than
funding will be applied for through “Special Needs Subsidy
Scheme” and or “Young Children with Disabilities Intervention
Support Program” or from other relevant funding bodies. When
the funding is approved a temporary staff member will be employed
as described in the funding agreement for a set amount of hours
per day. The staff member assigned to this room is there to help
with all daily duties, procedures and responsibilities. The temporary
staff member is there to provide the permanent staff with support
and up to one hour per week relief time for planning purposes, writing
reports or attending any meetings.
The
centre encourages acceptance of all children and families
(See the
centre’s Staff Working with Children with Additional Needs
Policy for more details.)
NEWSLETTER
A bi-monthly
newsletter is produced to keep parents up to date with what is happening
at our Centre. The newsletter is distributed at the end of the month.
If any families would like to add anything to the newsletter please
see the Director. It is important to read all newsletters so you
don’t miss out on any special activities.
WHAT TO BRING FOR YOUR CHILD
All families
are required to bring to the centre each day:
- Spare Clothing - all to be labelled with child's name
- A set of single bed sheets and pillow (except Nursery Room)
- A cot blanket (in winter only)
For toddlers
and babies only:
- A bottle if the child has a special one or you can use the
centre’s bottles
- A comforter - cuddle toy or dummy
The bed
measurements are 56cms wide and 140cms long. If your child is toilet
training, please pack lots of spare clothes and underwear as many
accidents occur.
Please
do not bring in toys form home especially aggressive toys like guns
and swords. The centre holds no responsibility for lost property.
CLOTHING
Please
do not send your children to the centre in their good clothes. Please
dress your child in comfortable clothes which are easily removed.
The children
are invited to participate in many play activities, and some of
them are very messy which often leads to the children's clothes
becoming soiled. Therefore, it would be practical to dress your
child in old or play clothes for day-care so they can join in all
the fun without hesitation.
Please
ensure that you pack a spare set of clothing as your child may have
an accident while they are busy at play. Please ensure that this
clothing is suitable for current weather conditions.
The centre
provides hats and sunscreen for all children to wear outside for
sun protection. Children are required to wear t-shirts instead of
singlet tops and comfortable shoes. Thongs are not suitable foot
wear for children when they climb regularly throughout the day.
(See the
centre’s Clothing Policy & Sun Smart Policy for more details.)
LOCKERS
Each child
will have a locker that could be shared with other children over
the week. Please place bags and all your child’s belongings
in this locker. Please ensure you take your child’s bag and
all their belongings home each night.
Please
bring your child’s belongings in a back pack or other suitable
bags. Plastic bags are not suitable and are a hazard to children.
Soiled
clothing will be rinsed and placed in a plastic bag, then tied in
a knot and put back in your child’s bag or locker. When your
child is toilet training there may be many of these bags. Please
check you have all your child’s belongings.
WHEN YOU ARRIVE and DEPART
On arrival
at the centre a staff member will greet you. Please tell the staff
about your child and how your child was the previous night and morning
so that staff are aware of any changes in the child’s routine.
Assist
your child to find a locker for their bag. Please place your child’s
name or photo on the locker.
Any medications
for children are to be handed to a staff member. It is hazardous
to leave them in your child's bag.
A Medication
Authorisation Form is to be filled out by parents or guardians before
medication will be administered by staff.
(See the
centre’s Medication Policy for more details.)
It is
important that you sign (with your signature) on the Attendance
Sheets each morning and afternoon when delivering and collecting
your child to and from the Centre. Attendance Sheets can be found
on the bench in each child's room. The attendance sheets are legal
documents and must not be tampered with.
Always
be sure to give your child to a staff member before leaving and
say "Goodbye". Never sneak out as this can distress a
child. Please tell a staff member when you are taking your child
home and always remember to sign out your child each night.
It is
also very important to write down the person who will be collecting
your child in the afternoon. We cannot allow your child to be collected
by anyone other than those people listed on your child’s enrolment
form.
If a different
person is required to pick up your child notification is required
in writing. Phone calls will not be accepted. This information is
necessary for the security of the centre. Children must be collected
before 6:00pm. The centre is only licensed from 7:30am to 6:00pm.
MEDICATIONS
Any medications
are to be handed to a staff member. It is hazardous to leave them
in your child's bag.
Medication
will only be administered to a child by staff if a doctor prescribes
it. The medication must have the child’s name, the dosage
and when the medication is to be administered on the label. Medications
for siblings or medications that have expired will not be administered.
A medication Authorisation Form is to be filled out by parents before
medication will be administered by staff.
Children
on long-term medication will need an updated letter from their doctor
every four months stating the name of the child, dosage and the
time the medication is to be administered.
Panadol
will only be given for temporary relief of pain and temperature
that has occurred while the child has been attending the centre
and the staff are waiting for the child to be collected. Panadol
will also be administered when the centre has received written instruction
from the child’s doctor.
(See the
centre’s Medication Policy for more details.)
WORKING TOWARDS BETTER SEPARATION AT DAYCARE FOR YOU AND YOUR CHILD
We realise
and understand that separating can be difficult for you and your
child. Please feel free to come and talk to the staff if you have
any problems at all. We are happy to help you and provide advice
on settling into the centre.
We hope
the following information will be of some help to you and your family.
Ways to
Help your Child:
1.Visit the centre with your child to help them
become more familiar with the centre environment. Allow your child
to take part in the program, familiarising them with our routines
with you there for reassurance.
2.You
can leave a possession of yours for your child's security.
One soft toy is fine, maybe one of your bags or wallets or a photo
of yourself.
3. Try
to get up early enough in order to have a few minutes of cuddling
and play with your baby or child before you leave the centre.
4. As
soon as your child is old enough, develop a routine of talking
to them about leaving, but always add, "I'll be back".
This is for you as much as it is for them.
5. At
the centre, work with the teachers to develop a "goodbye"
routine/ritual. For example – sign in, allow your child to help
you put their bag in their locker, give them a hug, take your
child to the teacher and say something like "Goodbye, I'll
see you at afternoon tea time” and then leave confidently.
6. Please
feel free to ring at anytime and as many times, as you need to
check on your child. It is important to remember to leave the
centre a reliable contact number so we can ring you if the need
arises.
WAYS TO EASE THE TRANSITION FROM HOME TO DAYCARE
Prepare
yourself first so that you can deal with your child’s feelings.
They will cry at first, it is only natural, but just reassure them
that you still love them.
Talk to your child about separation and about the pleasure of going
to the centre. For example "It'll be fun, there's lots of children
to play with, you can paint". Help your child to get to know
the teachers beforehand. Make at least 2 visits to the centre so
your child can participate in activities while you are there.
When leaving
the centre in the morning, handover your child to a staff member
and say “John (or the staff members name), is going to look
after you today and keep you safe.”
Your child
may regress a little, for example wanting you to feed them or bedwetting.
This is just your child’s way of adjusting to the new situation.
This should improve as the child settles into the centre.
Allow
them to bring a comforter of some kind. For example a teddy bear
or perhaps a picture of their family. This helps children feel secure
in their environment.
Always
say "Goodbye". This is very important as it helps to develop
trust and independence
These
points are from "Touch points" by Dr T Berry-Brazelton,
a good reference for your child's emotional and behavioural development.
This is just one of the many books available for your loan in our
Parents Library.
WHAT HAPPENS DURING THE DAY / THE PROGRAM
Each child
is seen as an individual, with a social and cultural background
and will be catered for according to their interests to realise
their full potential. 
Each child
has a planned written program recording learning experiences. Parents
are encouraged to view their child/ren’s individual developmental
profiles and are encouraged to make input. As we believe communication
with families is essential in the provision of quality care, we
endeavour to foster open communication and trusting relationships.
Although
in many ways we are the same we also have differences. We consider
every person to be a valued member of our diverse community.
MEAL
TIMES
We provide
three nutritional meals daily. These are: morning tea, lunch and
afternoon tea. A late snack is provided to those children still
at the centre at 5:30pm.
The menu
is varied and interesting and provides food from various cultures.
The menu provides 50% of the child’s recommended daily intake
for all nutrients. Parents are encouraged to make contributions
to the menu planning process. This can be done by bringing in recipes
or filling out surveys about the menus at the centre. Menus for
two weeks are displayed in the foyer on the notice board near the
kitchen. Please feel to take a copy of the menus.
It is
vital that families inform the centre of any allergies, dietary
restrictions or any special diets so that we can adjust the menu
accordingly and inform staff.
(See the
centre’s Anaphylaxis Policy for more details.)
The centre
supplies the SMA formula which is the generic brand of S26. Families
will need to supply any other formulas. Please ensure you supply
a fresh unopened tin each time with clear instructions written on
the tin.
(See the
centre’s Nutrition Policy for more details.)
SAFETY PRACTICES AND PROCEDURES
The physical
environment meets regulatory standards by the Department of Community
Services in respect of health, safety and hygiene.
The centre
has an OH&S Committee made up of staff and parents to ensure
these standards are maintained to a high standard.
The staff
and children are kept up to date with emergency procedures through
training and emergency evacuation fire drills. These are practised
quarterly. Procedures are posted on the walls in the children’s
rooms.
(See the
centre’s Occupation Health and Safety Policy for more details.)
ACCIDENTS AND FIRST AID
All primary
contact staff members have a current First Aid Certificate, and
will administer minor first aid in the event of an accident. If,
as a result of an accident, the staff feel medical attention is
necessary, parents will be contacted immediately. If the parent
or the emergency contact cannot be reached, the child's doctor or
ambulance will be telephoned. Agreement for emergency procedures
must be given on the enrolment form.
(See the
centre’s Children's Accident and Illness Whilst in Care Policy
for more details.)
ILLNESS AND infectious DISEASES
The centre
will not permit entry to a child who has a contagious illness or
infectious disease.
The centre
follows The Department of Health’s Staying Healthy
in Child Care Guidelines as guidance for exclusion practises.
While
Doctors certificates may be helpful, the Director in consultation
with staff, determine the length of exclusion form the centre where
infectious diseases have been a problem.
(See the
centre’s Exclusion & Health Policy for more details.)
IMMUNISATION
In accordance
with the Department of Health regulations you will be required to
provide a copy of your child's immunisation record book, which has
been signed by a health professional.
If your
child is not age appropriately immunised against an immunisable
disease they will be excluded if there is a case of that immunisable
disease at the centre.
OPEN
DOOR POLICY
Our centre is open at
all times for inspection.
Please come and see how
we help your child's development anytime.
Entry by you anytime is
the greatest protection against fear.
Never let it be said that
we have anything to hide.
Don't hesitate to visit
us.
Our centre is proud of
the quality and the care we provide.
Feel free to join in and
be apart of the centre’s program.
Our staff are qualified,
trained, experienced and talented.
Our staff are happy to
answer any questions you may have.
The Director’s office
door is always open, feel free to pop in for a chat.
Rather than take our word
for this. See it you self!
EVALUATION
Our centre
welcomes your comments, compliments, complaints and suggestions
about our services, as we are always endeavouring to provide the
very best quality care.
(See the
centre’s Grievance & Complaint Handling Policy for more
details.)
Complaint
Forms, Feedback Forms and the Children’s Services Regulations
2004 are all available in the centre’s foyer on the bench.
Please place all completed forms in the fees box in the foyer. Any
feedback is appreciated and provides a valuable resource to the
staff and centre.
If you
have any questions, concerns or praise that you would like to pass
on then the following contact may be helpful.
Childcare
Services are governed by the Children’s Services Regulations
2004 set by the Department of Community Services who are responsible
for licensing our centre.
The Department of Community
Services
Contact: Heather Letham (Children's Services Advisor)
P.O. Box 585
Charlestown NSW 2290
Ph: 02 4985 1400
A
FINAL WORD
We realise
at Warners Bay Early Learning and Care Centre Inc. that you are
entrusting us with someone who is very precious to you. We are sure
that your family's stay at our service will be a happy and rewarding
one. We are honoured and proud that you have given us this responsibility
and we will provide your child with a safe, quality care and educational
environment.
All the
staff at Warners Bay Early Learning and Care Centre are eager to
get to know you and your child better and look forward to seeing
them grow over the years. Staff adhere to the Early Childhood Australia’s
Code of Ethics which helps clarify and define the values that are
important to your family and the staff.
Please
remember if you have any questions or concerns, no matter how big
or small, please do not hesitate to come and talk to us. If you
need further explanation to anything written in this booklet, please
see the Director or refer to the centre’s policy manual which
you will find on CD in the back of this booklet. The policies detail
the correct procedures for families and staff.
We look
forward to working with you in the future.
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